Our Story

About HOBART

Our Story

HOBART and HOBART Service is part of the Food Equipment sector of the ITW Group.

ITW is a Fortune 250 global industrial company. Since our founding more than 100 years ago, ITW has become one of the world’s leading diversified manufacturers of specialised industrial equipment, consumables, and related service businesses.

In the UK HOBART, Ecomax by HOBART, Bonnet, Maestro and Elro are some of the leading brands within kitchen equipment. Our customers rely on our machines, so it goes without saying we’re driven by understanding the need for kitchen equipment to perform efficiently and effectively.

Our Mission

At HOBART Service, exceptional maintenance service is our top priority. That’s why for more than a century HOBART Service has been providing comprehensive maintenance and service support for our customers through a nationwide field sales force.

We’ve an incredible first-time fix rate for our products, as our technician vans are stocked over 550 common genuine OEM parts.

We provide a comprehensive service depending on your needs for installation, safety checks, planned regular preventative maintenance, servicing and reactive call outs. We help you manage risk with planned preventative maintenance contracts, installation, compliance checks, emergency breakdown and warranty support, alongside specially formulated cleaning chemicals to ensure that kitchen equipment is always kept in optimal condition.

Our service covers planning and project management as well as asset management support through our extensive network of specialist Install and Service Technicians.

HOBART Service ensures fast, expert assistance to meet your needs. Whether you are looking for expert advice and installation or preventative maintenance and tailored service packages we want to help you protect your assets and decrease the total cost of ownership.

With a nationwide network of 150 factory trained specialist technicians, all carrying more than 550 of the most commonly required genuine OEM parts, you can be reassured that your HOBART, Ecomax by HOBART, Bonnet, Maestro or Elro equipment appliances are looked after, preserving their quality, delivering consistent results and optimising the lifespan you should expect from quality catering equipment. 

Our Service and Install technicians are the only teams to have access to real time diagnostic and undergo continuous training to stay up-to-date. No one knows our machines better.

Hundreds of operators trust HOBART Service to help manage their assets, keep equipment running smoothly, increase uptime, and save money – you can too!

Hear from our Customers

Choose HOBART Service for outstanding support.

Our ESG Commitment

Learn how HOBART Service is driving sustainable environmental practices through innovative solutions and responsible governance. Explore our commitment to protecting the planet while delivering exceptional service to our customers.

Latest Success Stories

The Kia Oval

Iconic London sports venue choose HOBART Service to install new equipment

Royal Berkshire Hospital

The hospital is undergoing refurbishments throughout, including the improvements to the kitchen and dishwash areas.

Prestonfield House Hotel

Prestonfield House Hotel, a 5-star boutique destination near Edinburgh, needed a warewash solution for their function suite kitchen, they turned to HOBART.

HOBART Careers feature

Careers

Join our global company. With a competitive salary, career growth opportunities, and a comprehensive benefits package, explore our latest vacancies today.

HOBART Service Blog

Latest News & Insights

Best Service Solutions for HOBART, ECOMAX, BONNET, ELRO and Maestro

Increase uptime and extend the life of your investment.

We offer three comprehensive and affordable service packages, achieving a 94% first-time fix rate with genuine OEM parts on hand to keep your kitchen running efficiently.

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