*Available for machines five years old and under, and in full working order. View full Ts & Cs here.
*Available for machines five years old and under, and in full working order. View full Ts & Cs here.
Orders will be delivered to customers within 2-3 working days, with most mainland UK orders arriving within 48 hours.
For orders placed on weekends or public holidays, shipping will commence on the next working day.
All delivery costs are calculated and displayed at checkout.
Delivery charges are calculated according to the items and quantities ordered.
Any special offers or reduced shipping rates will be advertised on the product page.
Please see our shipping rates below:
Please allow up to two working days for your delivery to arrive. Orders placed on weekends or public holidays will be dispatched on the next working day.
If your order hasn’t arrived within three working days, please contact us at part.sales@hobartuk.com with your name and order number, and our team will assist you promptly.
Returns Policy
We want you to be completely satisfied with your order. If a product arrives faulty or defective, we’ll happily arrange a return.
Faulty or defective items
If your product is defective on arrival, you must notify us within 24 hours of delivery, along with your order number and details of the fault. Returns notified after this window may not be accepted.
Authorisation required
All returns must be authorised by us in writing before being sent back. Please don’t return items without prior authorisation, as unauthorised returns cannot be accepted or credited.
Condition of returned items
Returns are accepted for faulty or defective products only. Items must be returned in their original, unused condition and original packaging where possible, along with details of the fault.
Non-defective returns
We’re unable to accept returns for products that are not faulty or defective, including where an item has been ordered in error.
Exchanges
We don’t currently offer exchanges. If you need a different product, please place a new order and return any defective item following the process above.
How to start a return
Contact us at part.sales@hobartuk.com with your order number and a description of the issue. Our team will confirm next steps and, where applicable, provide a returns address.